50Crowns Terms and Conditions

Welcome to 50Crowns Casino. These Terms and Conditions govern your use of our website, our casino games, our sportsbook and all related services offered at 50crowns.com and bet.50crowns.com. By creating an account, you agree to be bound by these terms in full. If you do not agree with any part of this document, you must not register with us or use our services.

Operator Information

50Crowns Casino is operated by Zosma LLC, a company registered in Belize under registration number IFSC/200/LLC 2125/23, with its registered address at New Horizon Building, Ground Floor, 3 1/2 Miles Philip S.W. Goldson Highway, Belize City, Belize. Our billing agent and EU-EEA representative is Eonvex Limited, registered in Cyprus under number HE 467522. We hold a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros, under licence number ALSI-132405050-FI3. We operate in full accordance with the conditions of this licence and all applicable regulations in the markets we serve.

Eligibility and Account Registration

At 50Crowns, we only accept players who are at least 18 years old or the legal age of majority in their jurisdiction, whichever is higher. We offer our casino services to residents of the United Kingdom, Australia, Ireland, New Zealand and Canada, and our sportsbook to players in the United Kingdom, Australia, New Zealand, Canada, Germany and Austria. When you register for a 50Crowns login, you confirm that the information you provide is accurate, current and complete.

• You must create only one account per person, household and device.
• You agree to keep your 50Crowns casino login credentials confidential and secure.
• We reserve the right to request identity verification documents at any time.
• We may suspend or close accounts that provide false or misleading information.

Deposits and Withdrawals

Our minimum deposit is 20 EUR, or 30 AUD for Australian players and 30 CAD for Canadian players, while our minimum withdrawal amount is 25 EUR. We accept a wide range of payment methods, including Visa, Mastercard, Maestro, Skrill, Neteller, MiFinity, SticPay, Rapid Transfer, Jetonbank, bank transfer, Paysafecard, CashtoCode and cryptocurrencies such as Bitcoin, Ethereum, Litecoin, Bitcoin Cash, Dogecoin, Tether, Ripple, Binance Coin and Tron. Please note that Paysafecard, CashtoCode, Rapid Transfer and Jetonbank are available for deposits only.

We process withdrawal requests within 48 business hours of submission, and within 48 business hours of your previous withdrawal being completed, provided all checks are satisfied. Cashout times vary: e-wallets and cards typically take 0 to 1 hour after approval, cryptocurrencies around 1 hour, and bank transfers 1 to 5 business days. Withdrawal limits depend on your VIP tier and currency, ranging from 500 EUR per transaction for Citizen and Squire levels up to 4,000 EUR per transaction for Lord of the Crowns. If your balance exceeds ten times the total of your deposits, we cap withdrawals at 10,000 EUR or the currency equivalent per month.

Bonuses and Promotions

Our 50Crowns bonus offers, including the 50Crowns no deposit bonus options and welcome packages, are subject to specific terms. Our First Deposit Bonus provides 100% up to 500 EUR plus 100 free spins, requiring the promo code CROWNS and a minimum deposit before the transaction is made. Wagering requirements apply at x40 for both the bonus amount and any free spin winnings, and the bonus must be used within 7 days.

• We take bets from your real balance first, applying bonus funds only afterward.
• Deposit bonuses must be wagered 40 times before you can withdraw related winnings.
• If you cancel a bonus before wagering is completed, we void the bonus funds and any derived winnings.
• Slots contribute 100% to wagering requirements; table games, live casino and lottery games contribute 0%.
• Bonuses are only available where your withdrawal request is 60 EUR or higher.

We also offer a VIP Welcome Pack, Weekend Rush free spins, Wednesday Free Spins, Live Cashback and sportsbook promotions such as free bets and Hunting bonuses. Every 50Crowns bonus code promotion carries its own minimum deposit, maximum bonus amount, wagering multiplier and expiry period, all detailed on our promotions page.

VIP and Loyalty Program

Our VIP Program consists of 20 levels above the base Citizen tier, grouped into five main tiers: Squire, Knight, Prince, King and Lord of the Crowns. You earn comp points through real-money wagering on slots and other games, and as you progress, we reward you with free spins, cash bonuses and reduced wagering requirements. Our Lord of the Crowns levels include individually negotiated VIP deals, with our top tier available strictly by invitation. We also raise your withdrawal limits as you climb through the tiers.

Games and Fair Play

At 50Crowns, we provide more than 10,184 slots and over 11,934 games in total, sourced from more than 100 providers including NetEnt, Pragmatic Play, Play'n GO, Evolution and Playtech. Our live casino features over 220 titles from providers such as Evolution Gaming, Pragmatic Play Live and Ezugi. We also operate a dedicated Jackpot Games category and our in-house Royal Jackpot with Minor, Major and Grand tiers. All games on our platform use certified random number generators and are regularly audited for fairness.

Sportsbook Terms

Our sportsbook, available at bet.50crowns.com, covers more than 40 sports, eSports and virtual sports markets. Sportsbook-specific bonuses, including free bets, Hunting bonuses and Combo Boosts, carry their own terms regarding minimum deposits, maximum bonus amounts and settlement conditions. We reserve the right to void bets placed in breach of these terms or resulting from technical errors.

Responsible Gaming

We are committed to promoting responsible gambling and provide tools to help you manage your play, including deposit limits, loss limits, time-outs and self-exclusion options. If you believe your gambling activity has become problematic, we encourage you to contact our support team for assistance.

Account Verification and Security

We conduct identity verification checks in accordance with anti-money laundering regulations. You agree to provide any requested documentation promptly. We reserve the right to delay or decline withdrawals until verification is successfully completed, and to close accounts found to be in breach of our terms or involved in fraudulent activity.

Customer Support

Our support team is available 24/7 through live chat, email at [email protected], and our contact form. We offer support in English, French, German, Italian, Norwegian, Portuguese and Slovenian. If you have questions regarding these terms, our bonuses, or your account, we encourage you to reach out at any time.

Changes to These Terms

We may update these Terms and Conditions from time to time to reflect regulatory changes or improvements to our services. We recommend reviewing this page periodically. Continued use of our services after any changes constitutes your acceptance of the revised terms.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. To the maximum extent permitted by law, we are not liable for indirect, incidental or consequential damages arising from your use of our platform, including any technical disruptions, delays or third-party payment processing issues.