50Crowns Privacy Policy

At 50Crowns, we take your privacy seriously and are committed to protecting the personal data you share with us when you register, deposit, play or contact our support team. This Privacy Policy explains what information we collect, how we use it, and the rights you have regarding your data. By creating an account and using 50crowns.com or bet.50crowns.com, you agree to the practices described below.

Who We Are

50Crowns Casino is operated by Zosma LLC, a company registered in Belize, under licence number ALSI-132405050-FI3 issued by the Government of the Autonomous Island of Anjouan, Union of Comoros. Our billing agent and representative for the EU-EEA region is Eonvex Limited, registered in Cyprus. Whenever you interact with 50crowns.com, 50Crowns casino login pages, or our sportsbook, you are dealing with us as the data controller responsible for your personal information.

Information We Collect

We collect several categories of data to provide our gaming and sportsbook services responsibly and securely. Our 50Crowns casino login system and registration forms require certain details, while other data is gathered automatically as you browse and play.

• We collect identification details such as your name, date of birth, address and country of residence
• We gather contact information including your email address and phone number
• We record financial data such as deposit and withdrawal history, payment method details, and currency preferences
• We track your gaming activity, including games played, wagers placed, and bonus usage such as the 50Crowns bonus code entries
• We log technical information including your IP address, device type, browser, and operating system when you use our 50Crowns app or desktop site
• We collect verification documents during our Know Your Customer (KYC) checks

How We Use Your Data

We use your personal information for legitimate business purposes connected to operating our casino and sportsbook. Our priority is to ensure safe, compliant, and personalised services for every player.

• We use your data to create and manage your account, including 50Crowns casino login access
• We process your deposits and withdrawals through our supported payment methods
• We verify your identity and age to comply with licensing obligations
• We send you promotional communications about offers such as our 50Crowns no deposit bonus, welcome packages, and VIP rewards, where you have consented to receive them
• We analyse gameplay data to detect fraud, prevent money laundering, and protect against problem gambling
• We use data to improve the performance of our 50Crowns casino app and website

Cookies and Tracking Technologies

We use cookies and similar technologies on 50crowns.com to recognise returning players, remember your preferences, and analyse traffic patterns. Our cookie practices are described in more detail in a separate Cookie Policy, which you can review for further information on how we manage tracking technologies and your available choices.

Sharing Your Information

We do not sell your personal data to third parties. However, we may share information with carefully selected partners where necessary to run our operations effectively.

• We share data with payment providers such as Visa, Mastercard, Skrill, Neteller, and supported cryptocurrency processors to complete your transactions
• We disclose information to regulatory bodies and licensing authorities when legally required
• We work with fraud prevention and identity verification services to confirm your identity
• We may share data with marketing and analytics partners who help us understand how players interact with our 50Crowns casino bonus offers and promotions
• We may disclose information to law enforcement agencies where required by law

Data Security

We implement industry-standard security measures to protect your personal and financial information from unauthorised access, alteration, or disclosure. Our systems use encryption protocols during transmission, and we restrict access to sensitive data to authorised personnel only. While we work hard to safeguard your information, no method of transmission over the internet is completely secure, and we encourage you to use strong }B%[dT$&Vo7(]}Iqs and keep your 50Crowns login credentials confidential.

Data Retention

We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, including compliance with legal, accounting, and regulatory obligations. Once your account is closed and retention periods required by applicable law have passed, we will securely delete or anonymise your information.

Your Rights

Depending on your jurisdiction, you may have specific rights regarding the personal data we hold about you. We are committed to respecting these rights and responding to your requests promptly.

• You have the right to request access to the personal data we hold about you
• You can ask us to correct inaccurate or incomplete information
• You may request that we delete your data, subject to our legal retention obligations
• You can object to or restrict certain types of processing, including direct marketing
• You have the right to withdraw consent for marketing communications at any time
• You may request a copy of your data in a portable format

To exercise any of these rights, you can contact our support team through live chat, available 24/7, or by emailing [email protected].

Marketing Communications

If you have opted in, we may send you updates about new promotions, free spins, and offers such as our Weekend Rush or Wednesday Free Spins campaigns. You can unsubscribe from marketing emails at any time by following the link provided in each message or by contacting our support team directly.

International Data Transfers

As we operate across multiple regions, including the United Kingdom, Australia, Ireland, New Zealand, Canada, Germany and Austria, your data may be transferred to and processed in countries outside your country of residence. We take appropriate steps to ensure that any such transfers comply with applicable data protection standards.

Children's Privacy

Our services are intended strictly for individuals who have reached the legal gambling age in their jurisdiction. We do not knowingly collect personal data from minors, and if we discover that an account has been created by someone underage, we will close it immediately and remove the associated data where legally permitted.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or service offerings. Any updates will be posted on this page, and we encourage you to review it regularly to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal data, our customer support team is available around the clock through live chat, email at [email protected], or our contact form. We are here to address your concerns and ensure your experience with us remains secure and transparent.